Nn88 Terms & Conditions – Know the rules before you play

1 General Terms & Applicability

These terms and conditions apply to all users of the nn88 platform and its services. nn88 is an internationally licensed online betting and gaming platform. By accessing our services through our website, mobile app, or any other channel, you automatically agree to all of the terms set out below.

Nn88 reserves the right to amend these terms and conditions at any time. Registered users will be notified of any changes via email or through the site. Continued use of the platform after such changes constitutes acceptance of the updated terms.

The Bengali version of this document is the primary version. However, in the event of any conflict, the English version shall take precedence.

2 Account Registration & Verification

To open an account at nn88, you must register with accurate and complete information. Each person may hold only one account. If multiple accounts are found under the same individual's name, all such accounts will be terminated and the balances may be forfeited.

Information provided at registration must:

• Your real name is required — no pseudonyms or another person's name
• Accurate date of birth — providing false information will result in account termination
• An active mobile number that you personally have access to
• A valid email address

During account verification, nn88 may request a copy of your National ID (NID) or passport. Withdrawals may be restricted until this process is complete.

3 Age & Eligibility Requirements

Betting and gaming services at nn88 are available to users aged 18 and above only. Accounts found to belong to minors will be closed immediately and deposited funds will not be refunded.

The following individuals are not permitted to use nn88:

• Any individual under the age of 18
• Residents of countries where online betting is prohibited by law
• Employees of nn88 and their immediate family members
• Users whose accounts were previously suspended due to rule violations

Nn88 reserves the right to verify a user's age at any time. Failure to pass verification will result in the account being temporarily suspended.

4 Betting Rules

Before placing bets on nn88, make sure you understand the specific rules for each market. The general rules are outlined below:

• Once a bet is confirmed, it cannot be cancelled or changed — except where a cashout option is available
• If an event is cancelled or incomplete, bets are generally refunded
• If incorrect odds are displayed due to a technical error, nn88 reserves the right to void the affected bets
• If suspicious betting patterns are detected, nn88 may investigate and withhold payments as necessary
• Maximum bet limits vary by market

5 Payment & Transaction Rules

Keep the following rules in mind when making deposits and withdrawals at nn88:

• Deposits must be made from your own account only — using someone else's mobile banking or bank account is not permitted
• Withdrawals will be processed to the same payment method used for the original deposit
• Withdrawals are typically processed within 5–10 minutes, though verification may extend this to up to 24 hours
• Nn88 reserves the right to hold payments and investigate any transaction flagged as suspicious

Minimum deposit is ৳500 and minimum withdrawal is ৳500. The maximum daily withdrawal limit per account is ৳5,00,000.

6 Bonus & Promotion Terms

All bonuses and promotional offers at nn88 are subject to specific terms and conditions. Please read the relevant promotion's terms carefully before claiming any bonus.

General Bonus Terms:

• The welcome bonus is applicable once only, on your first deposit
• Bonus funds cannot be withdrawn directly — the applicable wagering requirements must be met first
• Bonus rollover requirements typically range from 20x to 30x
• Bonuses are generally valid for 30 days — any unused bonus will expire at the end of this period
• Bonuses cannot be claimed on multiple accounts from the same IP address or device

7 Account Closure & Suspension

Users may close their account at any time. Simply contact our support team to initiate the process.

Nn88 may also suspend or close accounts on its own initiative for the following reasons:

• Violation of any rule within these terms and conditions
• Registering with false information
• Fraudulent or Suspicious Activity
• Identified as a minor
• Suspicion of financial fraud or money laundering

Decisions regarding pending bets and any valid balance at the time of account closure are subject to the outcome of the investigation.

8 Prohibited Activities

The following activities are strictly prohibited on nn88. Any violation may result in immediate account closure and forfeiture of all balances:

• Operating multiple accounts on behalf of the same individual
• Using any strategy intended to abuse bonuses
• Automated betting using betting software or bots
• Placing bets based on match-fixing or insider information
• Using the platform for money laundering purposes
• Attempting to hack nn88's systems or gain unauthorized access

9 Privacy & Data Protection

Nn88 takes the protection of your personal data seriously. Our Privacy Policy is published separately and forms an integral part of these terms and conditions.

When your information is used:

• For account management and customer service purposes
• Payment processing and fraud prevention
• To comply with legal obligations
• Service improvement (analytics only, no personal identification)

Nn88 never sells your data or shares it with third parties except where required by law.

10 Limitation of Liability

Nn88 strives to provide the best service possible, but our liability is limited in the following areas:

• Betting failures caused by internet connectivity issues or device malfunctions
• Delays or errors on the part of third-party payment providers
• Natural disasters, government restrictions, or other force majeure events
• Losses resulting from the user's own mistakes (e.g., incorrect bets, sharing passwords)

Nn88's maximum liability shall in no circumstances exceed the value of the transaction in question.

11 Dispute Resolution Process

For any complaints or disputes, please contact our support team directly in the first instance. Most issues are resolved within 24–48 hours.

Dispute Resolution Steps:

• Step 1: Contact our support team via live chat or email
• Step 2: If unresolved, submit a detailed complaint form — you will receive a response within 72 hours
• Step 3: If the matter remains unresolved, you may refer it to the International Gaming Arbitration Board

The amount in dispute may be placed on hold during the resolution process — this is a standard part of the procedure.

12 Changes to Terms & Contact

Nn88 may update these Terms & Conditions at any time. Registered users will be notified at least 7 days in advance of any significant changes.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms. If you do not agree to the new terms, you may close your account and your balance will be returned.

Contact:

• Email: support@nn88-taka.com
• Live Chat: Click the chat icon at the bottom right corner of the site
• Hours: 7 days a week, 24 hours a day